Privacy Policy for SMS CommunicationsThis Privacy Policy describes how
Hudson River Pickleball Inc. ("we," "us," or "our") collects, uses, and protects information when you opt-in to receive short message service (SMS) text messages from our SMS campaign programs.We are committed to protecting your privacy. This policy applies strictly to our text messaging program and is separate from other privacy policies that may govern other aspects of our business or website.
1. Information We Collect
When you explicitly opt-in to our SMS program, we collect the following information:Your mobile phone number.Your explicit consent to receive automated messages.The date, time, and method (e.g., web form, keyword text) of your opt-in.A record of any text messages you send to or receive from us.
2. Strict Non-Sharing of Mobile Data
Your privacy is our priority. We enforce a strict non-sharing policy regarding your text messaging data.
Mobile Information Non-Sharing Disclosure: No mobile information or phone numbers will be shared, sold, or rented to third parties or affiliates for marketing, promotional, or any other purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. How We Use Your Information
We use your mobile phone number exclusively to deliver the specific SMS updates, alerts, transactions you have requested. Examples of use cases include: Providing customer service support. Sending order confirmations and transaction tracking. Delivering updates or event reminders (only if explicitly opted-in for marketing).
4. Message Frequency
Message frequency varies based on your interactions with us and the specific campaign you have joined.
For Transactional/Support Programs: Messages are sent dynamically as required by your requests or transactions.
For Marketing/Recurring Programs: Message frequency varies, but you can typically expect no more than
4 messages per month.
5. Charges, Rates, and Disclosures
While our SMS program is free to join, standard carrier fees may apply based on your mobile plan.
Message and data rates may apply for any messages sent to you from us and to us from you.If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. How to Opt-Out (Unsubscribe)
You can cancel the SMS service at any time. To stop receiving text messages, text the keyword
STOP to (609) 269-0938. After you send the SMS message
STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
7. How to Get Help or Support
If you are experiencing issues with the messaging program or need assistance, email us directly at
hello@hudsonriverpickleball.com.
Call our support line at
551-321-9140.
8. Data Security
We implement reasonable and appropriate technical and organizational security measures to protect your mobile phone number and consent data from unauthorized access, alteration, disclosure, or destruction.
9. Contact Us
If you have any questions regarding this SMS Privacy Policy, please contact us at:
Hudson River Pickleball Inc, 456 Nordhoff Pl, Englewood, NJ 07631 Email: hello@hudsonriverpickleball.com